1. What is the difference between Workforce development and Career and College Readiness?
| Aspect | CCR programming | JUMP (Workforce Education and Training) | Afterschool Programming with CCR components |
| Primary Focus | Preparing students for college and career pathways | Equipping individuals wtih industry-specific skills for immediate employment | General enrichment and social development |
| Key Outcomes | FAFSA completion, GPA improvement, certification, internships, increase in social capital | Job placement, industry recognized certifications, skills based training | Personal Development, extracurricular engagement |
| Skill Development | Academic and career readiness (e.g. resume writing, interview prep, scholarship writing, soft skill/Duval ready development) | Technical and vocational skills (e.g. trade skills, digital literacy, upskilling/reskilling) | General skills (e.g team work, problem solving) |
| Academic Support | Targeted academic improvement aligned with CCR goals | Minimal academic focus; skills based learning tied to workforce requirements | Broad tutoring, not always aligned wtih CCR or workforce goals |
| Career Exploration | Intentional job training, industry specific experiences | Direct training for specific career paths, apprenticeships, work-based learning | Basic career awareness or exploratory activities |
| Metrics | Post-secondary enrollment rates, GPA, internship and/or job placements | Job placements, certifications earned, retention rates in specific industries. | Attendance, general satisfaction |
| Program Structure | Structured program pathways with measureable CCR milestones | Job-focused training schedules, competency-based assessments | Flexible, less structured, broader goals |
2. What is Results Based Accountability?
Results-Based Accountability (RBA) is a structured framework used in workforce development and career and college readiness (CCR) programs to evaluate and improve performance by focusing on measurable results. It is designed to ensure that programs deliver meaningful outcomes for participants while continuously improving processes and accountability.
Key Concepts of RBA for Workforce Development and CCR Programs
1. Focus on Outcomes, Not Just Outputs
What it means: RBA emphasizes real-world results, such as job placements, wage growth, and college enrollment, rather than just counting activities like training hours or workshop attendance.
- Example: Instead of tracking how many students attended a FAFSA workshop, RBA measures how many successfully submitted their FAFSA applications and gained access to financial aid.
How much did we do?
- Tracks the volume of services provided (e.g., number of participants enrolled, hours of training delivered).
- Measures the quality of services (e.g., participant satisfaction, program completion rates, certifications earned).
- Assesses long-term impacts (e.g., employment rates, sustained job retention, post-secondary enrollment).
3. Clear Accountability
What it means: RBA connects program activities to tangible community goals, ensuring that workforce development and CCR programs align with broader objectives, such as reducing unemployment or increasing post-secondary attainment.
- Example: A program focused on opportunity youth may aim to decrease disconnected youth rates by increasing job placement and education re-engagement.
What it means:RBA uses data to identify areas for improvement, ensuring programs remain effective and responsive to participant needs.
- Example: If a CCR program sees low certification completion rates, RBA might reveal barriers like inadequate preparation or insufficient support, prompting targeted interventions.
RBA ensures programs contribute to systemic outcomes such as:
- Reducing the prime-age employment gap.
- Increasing high school graduation rates.
- Improving employability skills and post-secondary attainment.
- Decreasing the rate of disconnected youth
3. What are examples of RBA metrics?
JUMP Program|Workforce Development
How Much Did We Do?
- How many participants were enrolled in workforce development activities through JUMP?
- How many hours of workforce training, job readiness, or career coaching did participants receive?
- How many industry-recognized certifications or credentials were made available through your program?
- How many employer partnerships or apprenticeship placements were facilitated through JUMP?
- What percentage of participants completed workforce development training or credentialing?
- What percentage of employer partners provided positive feedback on participants’ readiness for work?
- What percentage of participants completed all program milestones (e.g., skills training, internships, mock interviews)?
- How effectively were logistical challenges, such as transportation or childcare, addressed for participants?
- What percentage of participants gained employment within six months of completing the program?
- What percentage of participants achieved wage growth or job stability after entering employment?
- What percentage of participants transitioned to higher education or further training opportunities?
- How has the program impacted participants’ employability and self-sufficiency (e.g., reduction in reliance on public assistance)?
How Much Did We Do?
- How many students were served by CCR programs?
- How many hours of career and college readiness instruction (e.g., FAFSA workshops, SAT prep) were delivered?
- How many participants engaged in mentorship or career exploration opportunities (e.g., job shadowing, career fairs)?
- How many partnerships with schools or businesses were established to support CCR activities?
- What percentage of students completed the CCR curriculum?
- What percentage of participants successfully submitted FAFSA applications or other college admissions materials?
- What percentage of participants improved in GPA, attendance, or college-readiness benchmarks?
- What feedback did participants and parents provide about program quality and effectiveness?
- What percentage of participants were accepted into post-secondary education or career training programs? (This includes what percentage received Duval Ready diplomas)
- What percentage of participants secured internships or part-time employment aligned with their career goals.
- How has participation in CCR programs contributed to students’ readiness for college or careers (e.g., increased confidence, planning skills)?
- What long-term outcomes have been observed for students who completed the program (e.g., persistence in college, sustained employment)?
Participant Location & Reach:
- What percentage of participants came from underrepresented or distressed communities?
- How diverse were the participants in terms of demographics and career interests?
- Were CCR and JUMP programs accessible to participants with disabilities?
- What accommodations were implemented to address specific participant needs (e.g., language barriers, transportation)?
- How do program outcomes align with the workforce goals (e.g. increase graduation rates, increase post-secondary attainment rate, decrease youth disconnection rate, and decrease prime age employment gap)?
4. What programs are currently funded?
Career and College Readiness (CCR)| Carpenters Shop | Ready for Success Teen Program |
| 2nd Mile | Youth Leadership Development Pathway |
| Big Brothers & Big Sisters of Northeast Florida | School Beyond Walls |
| The Jacksonville Zoological Society, Inc | W.I.L.D. |
| The Performers Academy | Opportunity Project |
| I'm a Star | Gear up for Greatness-Westside High School, First Coast High School, William Raines High School, Jean Ribault High School, Riverside High School |
| Wealth Watchers | C.O.F.F.E.E. Project |
| Teen Leaders of America | Sandalwood High School, Teen Leaders Teen Center |
| City Year | AmeriCorps Member Leadership Development |
| The Foundation Academy Studio School, Inc | Life Skills Program |
| Boys & Girls Club | Printing Program |
| Boys & Girls Club | Culinary |
| FOSCI | Dove Outreach Center |
| Annie Ruth | College and Career |
| YMCA-Johnson Y | The Inner Prize Program |
| Urban League | Champion for Change Youth Leadership |
| Goodwill | Out East |
| Goodwill | Take Stock in Children |
| Cities for Financial Empowerment | Out East Program & Services |
| 100 Black Men | Jacksonville STEM Center Grant Program |
| Fresh Ministries | Workforce Development Education & Training Services |
| Malivai Washington Foundation | Teen Center |
| United Way | Achievers for Life |
| Operation Save our Sons | Save our Sons |
| Pearls of Perfection | Workforce Development Education & Training Services |
| Out for Bid | Assistance with Student Engagement |
| I'm a Star Foundation | Jacksonville STEM Center Grant Program |
| Goodwill | Mayor's Youth At Work Partnership |
Jacksonville Upward Mobilty Program (JUMP)
| Goodwill | Workforce Development Education & Training Services |
| LSF | Workforce Development Education & Training Services |
| Krumpin For Success | Workforce Development Education & Training Services |
| Fresh Ministries | Workforce Development Education & Training Services |