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1. What is the difference between Workforce development and Career and College Readiness? 

 
AspectCCR programmingJUMP (Workforce Education and Training)Afterschool Programming with CCR components
Primary FocusPreparing students for college and
career pathways
Equipping individuals wtih industry-specific
skills for immediate employment
General enrichment and social development 
Key OutcomesFAFSA completion, GPA improvement, certification, internships, increase in social capitalJob placement, industry recognized certifications,
skills based training
Personal Development, extracurricular engagement
Skill DevelopmentAcademic and career readiness (e.g. resume writing, interview prep, scholarship writing, soft skill/Duval ready development)Technical and vocational skills (e.g. trade skills, digital literacy, upskilling/reskilling)General skills (e.g team work, problem solving)
Academic SupportTargeted academic improvement aligned with CCR goals Minimal academic focus; skills based learning tied to workforce requirementsBroad tutoring, not always aligned wtih CCR or workforce goals
Career ExplorationIntentional job training, industry specific experiencesDirect training for specific career paths, apprenticeships, work-based learning Basic career awareness or exploratory activities 
Metrics Post-secondary enrollment rates, GPA, internship and/or job placementsJob placements, certifications earned, retention rates in specific industries.Attendance, general satisfaction
Program StructureStructured program pathways with measureable CCR milestonesJob-focused training schedules,
competency-based assessments
Flexible, less structured, broader goals
 

2. What is Results Based Accountability?


Results-Based Accountability (RBA) is a structured framework used in workforce development and career and college readiness (CCR) programs to evaluate and improve performance by focusing on measurable results. It is designed to ensure that programs deliver meaningful outcomes for participants while continuously improving processes and accountability.

Key Concepts of RBA for Workforce Development and CCR Programs

1. Focus on Outcomes, Not Just Outputs
What it means: RBA emphasizes real-world results, such as job placements, wage growth, and college enrollment, rather than just counting activities like training hours or workshop attendance.
  • Example: Instead of tracking how many students attended a FAFSA workshop, RBA measures how many successfully submitted their FAFSA applications and gained access to financial aid.
2. Three Key Questions:
How much did we do?
  • Tracks the volume of services provided (e.g., number of participants enrolled, hours of training delivered).
How well did we do it?
  • Measures the quality of services (e.g., participant satisfaction, program completion rates, certifications earned).
Is anyone better off?
  • Assesses long-term impacts (e.g., employment rates, sustained job retention, post-secondary enrollment).

3. Clear Accountability
What it means: RBA connects program activities to tangible community goals, ensuring that workforce development and CCR programs align with broader objectives, such as reducing unemployment or increasing post-secondary attainment.
  • Example: A program focused on opportunity youth may aim to decrease disconnected youth rates by increasing job placement and education re-engagement.
4. Continuous Improvement
What it means:RBA uses data to identify areas for improvement, ensuring programs remain effective and responsive to participant needs.
  • Example: If a CCR program sees low certification completion rates, RBA might reveal barriers like inadequate preparation or insufficient support, prompting targeted interventions.
5. Alignment with Workforce and CCR Goals
RBA ensures programs contribute to systemic outcomes such as:
  • Reducing the prime-age employment gap.
  • Increasing high school graduation rates.
  • Improving employability skills and post-secondary attainment.
  • Decreasing the rate of disconnected youth


3. What are examples of RBA metrics? 


JUMP Program|Workforce Development

How Much Did We Do?
  • How many participants were enrolled in workforce development activities through JUMP?
  • How many hours of workforce training, job readiness, or career coaching did participants receive?
  • How many industry-recognized certifications or credentials were made available through your program?
  • How many employer partnerships or apprenticeship placements were facilitated through JUMP?
How Well Did We Do It?
  • What percentage of participants completed workforce development training or credentialing?
  • What percentage of employer partners provided positive feedback on participants’ readiness for work?
  • What percentage of participants completed all program milestones (e.g., skills training, internships, mock interviews)?
  • How effectively were logistical challenges, such as transportation or childcare, addressed for participants?
Is Anyone Better Off?
  • What percentage of participants gained employment within six months of completing the program?
  • What percentage of participants achieved wage growth or job stability after entering employment?
  • What percentage of participants transitioned to higher education or further training opportunities?
  • How has the program impacted participants’ employability and self-sufficiency (e.g., reduction in reliance on public assistance)?
Career and College Readiness (CCR) Program

How Much Did We Do?
  • How many students were served by CCR programs?
  • How many hours of career and college readiness instruction (e.g., FAFSA workshops, SAT prep) were delivered?
  • How many participants engaged in mentorship or career exploration opportunities (e.g., job shadowing, career fairs)?
  • How many partnerships with schools or businesses were established to support CCR activities?
How Well Did We Do It?
  • What percentage of students completed the CCR curriculum?
  • What percentage of participants successfully submitted FAFSA applications or other college admissions materials?
  • What percentage of participants improved in GPA, attendance, or college-readiness benchmarks? 
  • What feedback did participants and parents provide about program quality and effectiveness?
Is Anyone Better Off?
  • What percentage of participants were accepted into post-secondary education or career training programs? (This includes what percentage received Duval Ready diplomas)
  • What percentage of participants secured internships or part-time employment aligned with their career goals. 
  • How has participation in CCR programs contributed to students’ readiness for college or careers (e.g., increased confidence, planning skills)?
  • What long-term outcomes have been observed for students who completed the program (e.g., persistence in college, sustained employment)?
Additional Contextual Questions 
Participant Location & Reach:
  • What percentage of participants came from underrepresented or distressed communities?
  • How diverse were the participants in terms of demographics and career interests?
Service Delivery:
  • Were CCR and JUMP programs accessible to participants with disabilities?
  • What accommodations were implemented to address specific participant needs (e.g., language barriers, transportation)?
Alignment with Workforce Goals:
  • How do program outcomes align with the workforce goals (e.g. increase graduation rates, increase post-secondary attainment rate, decrease youth disconnection rate, and decrease prime age employment gap)?

4. What programs are currently funded? 

Career and College Readiness (CCR)
Carpenters ShopReady for Success Teen Program
2nd MileYouth Leadership Development Pathway
Big Brothers & Big Sisters of Northeast FloridaSchool Beyond Walls
The Jacksonville Zoological Society, IncW.I.L.D.
The Performers Academy Opportunity Project 
I'm a StarGear up for Greatness-Westside High School, First Coast High School, William Raines High School, Jean Ribault High School, Riverside High School
Wealth WatchersC.O.F.F.E.E. Project
Teen Leaders of AmericaSandalwood High School, Teen Leaders Teen Center
City YearAmeriCorps Member Leadership Development
The Foundation Academy Studio School, IncLife Skills Program
Boys & Girls Club Printing Program
Boys & Girls Club Culinary
FOSCIDove Outreach Center
Annie RuthCollege and Career
YMCA-Johnson YThe Inner Prize Program
Urban LeagueChampion for Change Youth Leadership
GoodwillOut East
GoodwillTake Stock in Children
Cities for Financial EmpowermentOut East Program & Services
100 Black MenJacksonville STEM Center Grant Program
Fresh MinistriesWorkforce Development Education & Training Services
Malivai Washington FoundationTeen Center
United WayAchievers for Life
Operation Save our SonsSave our Sons
Pearls of Perfection Workforce Development Education & Training Services
Out for BidAssistance with Student Engagement
I'm a Star FoundationJacksonville STEM Center Grant Program
GoodwillMayor's Youth At Work Partnership 

Jacksonville Upward Mobilty Program (JUMP)
GoodwillWorkforce Development Education & Training Services
LSFWorkforce Development Education & Training Services
Krumpin For SuccessWorkforce Development Education & Training Services
Fresh MinistriesWorkforce Development Education & Training Services